At GLOVER RETAILER , we aim to provide a seamless shopping experience. However, if you need to cancel an order, please review our policy below:
- Order Cancellation Window: Orders can be canceled within 24 hours of placement without any charges. After this period, a cancellation fee may apply due to processing and logistics.
- Cancellation Fee: Cancellations requested after 24 hours but before shipment are subject to a fee up to 20% of the total order value, covering administrative costs.
- Shipped Orders: Cancellation is not possible for shipped orders. Instead, you may return the product as per our return policy, which involves potential return shipping costs.
- Refunds: Refunds for canceled orders are processed within 7-10 business days, minus any applicable fees, to the original payment method.
- Special Orders: Custom or special orders may have different cancellation terms, which will be communicated during order placement.
For further assistance or to request a cancellation, please contact our customer service team. Thank you for your understanding.