Thank you for shopping at GLOVER RETAILER . We appreciate your business and want to ensure your satisfaction with our products. Please read this Refund and Returns Policy carefully before making a purchase. By placing an order, you agree to the terms outlined below.
1. Returns
We gladly accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused, in the same condition as received, and in the original packaging.
To initiate a return, please contact our Customer Service team at pipinku222@gmail.com with the following information:
- Order number
- Reason for the return
- Photographic evidence of the product (if damaged or defective)
Once your return request is approved, we will provide you with a return shipping address. Please securely package the item to prevent damage during transit.
2. Refunds
Refunds will be processed within 7 business days of receiving the returned item. The refund amount will be credited to the original payment method used for the purchase. Please note that shipping costs are non-refundable.
3. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receiving the product. Provide us with your order number and photographic evidence of the damage or defect. We will arrange for a replacement or offer a full refund, according to your preference.
4. Non-Returnable Items
Certain items are non-returnable, including:
- Customized or personalized products
- Perishable goods
- Gift cards
5. Exchange Policy
We currently do not offer direct exchanges. If you need a different item, please return the original item and place a new order.
Contact Information:
For any further inquiries or assistance, please contact our Customer Service team at pipinku222@gmail.com or call us at [Customer Service Hotline].
HASHMI IMPEX reserves the right to update or modify this Refund and Returns Policy at any time without prior notice. Please review this policy periodically for changes.
Thank you for choosing HASHMI IMPEX. We value your trust in our products and services.